Terms & Conditions
Terms and Conditions — LabubuUniverse
Welcome to LabubuUniverse! By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, please refrain from using the site.
Purchase Agreement
By placing an order on LabubuUniverse, you acknowledge and agree to the following:
- You have read and accepted our Terms and Conditions, Return Policy, and Shipping Policy.
- All orders are considered final once submitted.
Use of the Website
- Authorized Use: You agree to use our website only for lawful purposes and in accordance with these Terms.
- User Accounts: If you create an account, you are responsible for keeping your login credentials confidential and for all activities under your account.
- Accurate Information: You agree to provide accurate, complete, and current information when interacting with our site.
Intellectual Property
- All website content — including text, images, design, and graphics — is the property of LabubuUniverse or its content providers and is protected by copyright law.
- Any use of trademarks or logos without permission is strictly prohibited.
Purchases and Payments
- All prices are listed in USD unless otherwise noted.
- We reserve the right to change prices and product availability at any time without notice.
- Orders must be paid in full before processing and shipment can begin.
Shipping and Delivery
Delivery timelines vary based on your location and supplier. Estimated shipping times are for reference only and are not guaranteed. You can find full shipping details on our Shipping Policy page.
Returns and Refunds
For our full return and refund terms, please refer to the Return Policy.
- Refunds are issued only in cases of damage or significant defect.
- Claims must be submitted within 7 days of receiving your item and must include clear photo evidence.
- Shipping fees are non-refundable.
Disclaimer
- No Guarantee of Availability: We do not guarantee that the site will be available without interruption or error.
- Third-Party Links: Our site may contain links to third-party websites. We are not responsible for their content or privacy practices.
About Our Store
LabubuUniverse is an independent store that curates collectible items for fans and collectors. We are not officially partnered with Pop Mart or any other brand. Our focus is on sourcing and offering high-quality collectible products that we hand-pick for their uniqueness, craftsmanship, and appeal to our community.
Changes to These Terms
We may update or revise these Terms and Conditions at any time without notice. It is your responsibility to review them regularly.
Contact Information
If you have any questions or concerns regarding these Terms, contact us at:
Email: Labubuniverseinfo@gmail.com